Delete your data from Auxy Pro

Last updated 25 October 2026

To ask for deletion, email support@autotek.io with the subject "Delete my data from Auxy Pro". We confirm we received it, and answer within 30 days.

If you are a workshop's customer

To stop WhatsApp messages, tell the workshop. If it sends through Auxy Pro, you can also reply STOP: Auxy Pro then sends you no more updates or offers until you agree again. If you write to the workshop after that, it can still answer you.
To have your record or a WhatsApp conversation deleted, ask the workshop. The owner or an admin can delete a customer who has no job card, invoice, account or claim. To erase a WhatsApp conversation, the owner writes to us and we erase it.
Or write to us at support@autotek.io with the workshop's name and your phone number. We pass your request to the workshop, which decides about its records, and help it act on it.

To stop Auxy Pro using your WhatsApp number, the owner presses Disconnect in Settings, WhatsApp, or removes Auxy Pro in the workshop's Meta business settings.
To close your workshop's account and delete its data, the owner emails support@autotek.io from the owner's address. We delete or anonymize the workshop's data within 90 days of the request.
Before closing, the owner can take a copy of the workshop's records and check-in photos from Export, Take everything out. For WhatsApp conversations and signatures, ask us.

Issued invoices and signed check-in reports, which the workshop must keep as its legal and tax record.
When a WhatsApp conversation is erased, one line saying it was erased: the number, how many messages and files, who erased it and when. Meta's raw notices, which hold copies of the messages, are deleted 30 days after they arrive.
When the workshop deletes a customer, one line with the customer's name and phone number, who deleted them and when.
The customer's cars, with no customer on them.
The customer's WhatsApp conversation, until the owner has it erased.
A customer who still has a job card, invoice, account or claim: the workshop cannot delete that record.
A request to stop messages, kept on the number so that it is honoured.
Meta keeps its own copy of WhatsApp messages for up to 30 days under Meta's terms.

More about the data we hold and why: privacy policy.